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AR | Revenue Cycle

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Add Missing Guarantor as reason on Accounts Not Receiving Statement report

One of the reasons accounts won't get a statement is there is no guarantor assigned. It would be very helpful if there was a specific reason code for this. Also add a list of reasons that don't have a specific code to the User Guide. It is very di...
Karla Essmiller almost 2 years ago in AR | Revenue Cycle 0 Product Owner Review

JB Insurance Subscriber pull info from Profile Table

It would be nice to have the Insurance Subscriber fields pull in information from a Profile instead of free texting the info in. We just ran into a situation where a visit was put on the the subscriber of the insurance but the patients dob was use...
Jennifer Baumgartner about 1 year ago in AR | Revenue Cycle 0

RHC claim form UB-04 Totals Line is incorrect and creates credits.

RHC claim form UB-04 Totals Line is incorrect and creates credits. It inflates the charges, and I cannot see how that is legal. This calculation error creates credits because the insurance company is using the total claims line as the total charge...
Guest 11 months ago in AR | Revenue Cycle 0

Charge same CPT Multiple times on same Item

Billing same CPT multiple times for same Charge Item. Lab often has same CPT needing to be charged. Allergins is a great example. One panel will have CPT 86003 x 26. It is impossible to associate that many charges to one item in the charge table i...
JUSTIN CHAPMAN 12 months ago in AR | Revenue Cycle 0

Request remove option to print Patient Acc Detail with SS#

A Patient Account Detail was generated for a patient which included Soc. Sec. Number. Patient complained. We believe the Print Patient Social Security Number box was accidently checked (may have intended Hospital Name & Address Check Box). Can...
Michael Kane over 1 year ago in AR | Revenue Cycle 0

Re-Program How System Auto Calculate Observation Charges

1-Re-Program to determine Observation Charges based on Observation Admission and Discharge Order date and time 2-Inital and multiple varying rates
Clarissa Calhoun over 1 year ago in AR | Revenue Cycle 1 Product Owner Review

Guarantor Payment Minimum Payment Received Create Option to Not Advance Aging on other Guarantor Accounts

Facilities that are currently processing Guarantor Statements need an option that if they they post a minimum payment to any guarantor visit; that the remaining visits under the guarantor will not advance aging cycle.
Clarissa Calhoun over 1 year ago in AR | Revenue Cycle 1 More Information Needed

Display account balance from charge entry and AR Receipt entry screen

I would like to be able to see the account balance once I enter the patient account for charge entry and AR Receipt entry, similar to receipts batch entry screen.
April Nelson over 2 years ago in AR | Revenue Cycle 2 More Information Needed

JB Manually Generate Claims and Settings Run Properly

We have issues where a claim is manually generated and the rules in our tables do not work. Example, Clinic Code table, Separate Claims, etc do not run so the claim ends up being wrong and causing a lot of work once it gets to TB to correct to fin...
Jennifer Baumgartner about 1 year ago in AR | Revenue Cycle 0

Ability to enter Waste

We would like the ability to enter supply waste through the charges screen. There is an option for Medication Waste but not supply waste
Lori Luciano about 2 years ago in AR | Revenue Cycle / TruBridge EHR - Financial 0