Reports for MCC Usage/Stats

In 2022 I reached out to Robin @ GRH about my desire to have some reports/stats on portal usage. She was kind enough to reply that they would review my request. I even opened a sit with no resolution so trying the Dream Factory route.

Here was my request:

I asked the question whether we could get some statistics on portal use. I would like to provide additional information on this request.

We have an organizational goal of increasing patient engagement. To support this goal, I would like to cascade a goal to increase MCC registrations and use. However, before I can assign this specific goal, I must be sure that we can measure progress.

I would like to be able to see the following information without having to do any manual counting and the ability to run pull the information for any timeframe:

1. The total # of patients enrolled in MCC for any given period of time. I would like to run it starting from the 1st of our fiscal year which is July 1 through the current month to see what our rolling 12 month # is.

2. I would like to know the # of new patient enrollments/registrations during a given month.

3. I would like to know the # of existing users that actually then log in to the portal each month or for a given time period.

4. As a stretch, it would be nice to know the most frequency used features within MCC.

I’m sure once we have this information it will spark additional needs but for us to begin working towards this goal starting in July, it is necessary to know if it will be possible for you to provide any of this information.