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Dream Factory by TruBridge Ideas Portal
Status Already Exists
Categories Ancillary
Created by Roxie Montgomery
Created on Oct 24, 2023

omit reason for lab and radiology orders

We need an option to add an omit reason for lab and radiology orders in the event a patient refuses, etc.

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  • Beth Adams
    Reply
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    Dec 6, 2023

    Cancel reasons can be set up for each department who needs to be prompted via the following path

    Web Client
    Tables
    Department Table
    Select Desired Department
    Page 4

  • Beth Adams
    Reply
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    Dec 6, 2023

    @Guest Cancel reasons can be set up for each department. I think I need some more information on your particular situation because from what I can see Radiology and the Emergency Department are set up with Cancel reasons. I will send you a separate email to gather more info. Thank you.

  • Roxie Montgomery
    Reply
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    Dec 6, 2023

    For example: patient is being seen in the emergency room and the physician orders a chest x-ray, when the staff go to get the patient for the x-ray they refuse to have it done. We need to be able to note on the order why it was not carried out. Currently when we discontinue an order it does not give us an option to say why we are discontinuing it from the nursing side. We go to order chronology, find the order, click on the order we need to discontinue and click discontinue, save, and update. At no point in these steps do we get an option to enter why we are discontinuing it. I hope that helps. Thank you.

  • Beth Adams
    Reply
    |
    Dec 5, 2023

    Hi, @Guest. I wanted to get a little more info from you on this need. When you say you need an omit reason, are you talking about something other than a cancel reason used when the test is cancelled? If so, can you tell me how you would envision the omit reason working? Thank you.