Skip to Main Content
Dream Factory by TruBridge Ideas Portal
Status Open for Comment
Categories Order Management
Created by Michelle Mason
Created on Oct 25, 2023

FEEDBACK NEEDED: Show Order Entry Instructions (Help) in Web Client

Traditional Charge Tables and Inventory item setup has an option for Order Entry Instructions. In traditional Nursing Order Entry, this was used for specific information such as specimen collection requirements, turnaround time, normal ranges, or patient preparation information for tests or procedures.

The Help option is available on the Patient Functions screen for nursing departments (via Hospital Base Menu) and can be viewed from Department Specific > Order Entry Help Information to allow for lookup outside the patient chart.

The information was also accessible from a Help button on the Order Entry Maintenance screen during both Order Entry and Order Review. The button was only viewable if there were instructions present. This option was not made available with POC Order Entry or CPOE screens via Charts.

  • ADMIN RESPONSE
    Oct 25, 2023

    We are requesting your feedback regarding the reinstatement of this feature's visibility within the Order Entry, Ancillary Order Edit, and Order Detail screens within Web Client. Your insights and input are greatly appreciated as we consider this enhancement to our platform.

  • Attach files
  • Mark Boomhower
    Reply
    |
    Oct 31, 2023

    I can see this being useful as well. In addition to what is described above and in Jennifer's comment, expanding it's use to nurses for the MAR when there's specific instructions/directions to follow prior to administration would be handy. It might be a better way to accomplish the need for more room when entering extended comments about the preparation/administration of specific medications. But, in the case of med preparation, it will be better if it's a popup and not a button the user needs to select in order to see it.

  • Jennifer Baumgartner
    Reply
    |
    Oct 26, 2023

    I like this idea, especially for notifying staff that a pre-auth is required for a particular exam or test. It would be good if it automatically showed in the order screen vs having another button click that staff can avoided.