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Status Unlikely to Implement
Categories Demographics Panel
Created by Linda Pfeifle
Created on Nov 2, 2023

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The New Advanced Directives Paperclip will not show up for advanced directives that were migrated from Healthland Centriq. This needs to show up.

I wanted to post this as an FYI to all Healthland Centriq migration customers that if you had advanced directives scanned in Healthland, those advanced directives will not populate the paperclip in Thrive's new ID panel for advanced directives. I have a case in right now regarding this. I am told that basically we need to rescan in all those advanced directives again.

  • ADMIN RESPONSE
    Feb 20, 2025

    The migrated documents are not scanned images so can't be matched to the Scanned Image title that puts the document under the paperclip. These documents will need to be rescanned and attached to the Image title that attaches to the paperclip.

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  • Admin
    Stephanie St. Andrie
    Reply
    |     Feb 4, 2025

    The migrated documents are not scanned images so can't be matched to the Scanned Image title that puts the document under the paperclip. These documents will need to be rescanned and attached to the Image title that attaches to the paperclip.