Patient Search In Thrive Web Client

When looking for a previous Patient by "Search by name" and the patient name came up with no accounts listed underneath. The Physician knew the patient was here previously but the patient account had gone to AR History, so the account will no longer display. There is no option for a user to find a previous patient and their accounts in Web Client if they are in AR History.

This is the way the system is programmed. I am hoping that Evident would strongly consider adding this ability so there is no confusion when viewing a patient who you know has had visits but no visits display in Search by Name.