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Dream Factory by TruBridge Ideas Portal
Status Open for Comment
Categories AR | Revenue Cycle
Created by Guest
Created on Jul 18, 2022

Expand Item Master Default CPT field

Site is requesting that the default CPT field in the item master be increased so that 3 or 4 modifiers can be added and will automatically pull to the claim. The 1500 claim form allows for 4 modifiers and the UB04 allows for 4 modifiers as well. Currently the system allows for 2 modifiers in the table and will automatically pull those to the claim. If additional modifiers are required the biller or coder has to go to the additional modifier screen in insurance claim status screen and add the modifiers manually. This was not as labor intensive in the past because 3 or 4 modifiers were not the "norm". Teledoc visits are driving the new requirement for the 3rd and 4th modifiers. Site reporting has more of an issue because they are using teledoc for therapy which requires a therapy modifier, telehealth modifier, truama and catastrophic modifiers. Site will escalate if this is denied.

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