Dream Factory by TruBridge Ideas Portal
On the Support page it would be really nice to be able to filter by Caller. When you are an admin and are looking for a ticket it is hard to sort through all of them when you are not sure what application the ticket was put under. I can put it in excel but then it takes time to filter and sort.
I was just thinking this the other day when I was looking for one of my tickets. It would be very helpful.