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Dream Factory by TruBridge Ideas Portal
Categories Technical
Created by Nikki Csiki
Created on Dec 18, 2023

Eform and Notes activity needs to be recognized so that users are not inappropriately auto-locked out

When someone is charting/working in either Notes or E-forms, the system does not recognize the activity against the auto-lockout time. Most users at our facility are set at a 15 minute lockout for security purposes, so these inappropriate auto-logouts can be quite disruptive. Evident really must correct this so that active use of these applications is recognized by as such and the system does not perceive a session as idle.


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  • Cassi Loutzenhiser
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    Feb 15, 2024

    It also does not recognize activity documenting on a Flowchart and logs them out as well so I've had to turn off the auto-lock out for everyone so now there's isn't that security anymore.