Dream Factory by TruBridge Ideas Portal
Currently, double clicking a document in Clinical History opens it in a second pane with a split screen window view. It is difficult to review documentation that way. In order to get the full screen, a user has to check the box to the left of the document, then click either "View" or "Results/Txn" at the top of the screen. This is not intuitive. All of our staff reviewing documents want the default to be a full screen. The dual screen does no one any favors. Please go back to the full screen view as the default workflow. Thanks.
This would be a great improvement!! All providers and most staff at our facility complain about this issue all the time. Current function needs to be switched. Double clicking the document should open the full screen. If you must keep the document viewer function, single click then select view would be the better path. This would improve workflow tremendously, especially in our clinics.
Please! This would be great.
Thank you all for your input.
I agree with Heather and Felicia. In TUX the functionality is double click opens the document to full screen. So they continue to double click with a different outcome in TWC. It is difficult to find a monitor large enough to make the document viewer an option.
I agree with Heather. Double click to bring up the full screen option. I would take away the document viewer option. It is too small. I would leave the option to check multiple documents at a time for viewing.
Personally I feel like the split screen could be omited. No one can see properly on the split screen open. When I double click it, I feel like it should bring it up large enough to read. If it was an "all or nothing" option, I would want the full screen option only.
Thanks Michelle but we are requesting the double click to be the full screen. Most testing is done on larger computer screens but the workflow for a nurse is on a much smaller screen which are small to read and the less clicks the better.
If you double click the document, you get the Document Viewer. If you single click and select View, it opens full screen.
I agree! I know in our facility it is just instinct to double click. Users have enough to be frustrated on how the screen views are (Notes on a laptop-not user friendly at all) - at least let them pick their double click view choice, instead of making them wait for it to the split screen to load (all the while they are clicking the view button 20 times). Was this tested on a laptop with a user with aging eyes?? Not that they NEED to have aging eyes to NOT like the split screen view because trust me I have young eyed users complain plenty about this too.
I agree. The split screen is way too small. Been wanting to put this idea in here but just haven't gotten around to it. Everyone double clicks these days to get something to open.
The smaller window pane is too small for great chart review for most documents and I almost always open it to the full view.