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Dream Factory by TruBridge Ideas Portal
Status Unlikely to Implement
Categories 3R Management Suite
Created by Laura Colbert
Created on Jan 18, 2024

VIEW NOT DOWNLOAD FOR PAY STUBS

A user cannot view or print a pay stub without downloading the pay stub. This is problematic as there are shared computers throughout our facility and pay stubs get left behind by previous users. This needs to be VIEW option only, if someone needs to print one it should be a print to PDF, not download. Laura Colbert

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  • Laura Colbert
    Reply
    |
    Jan 26, 2024

    I will pass this info on, thank you.

  • Waylon Moody
    Reply
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    Jan 26, 2024

    Pay Stubs viewed on a shared PC

    Evident recommends that all users utilize their own network login to view paystubs. When paystubs viewed within 3-R, the stubs are download to the local download folder until removed. Because of this, viewing paystubs via a shared computer poses a wide assortment of security/privacy issues that are outside of our control.

    Some but not all potential issues:

    • In order for the paystub (PDF) to be viewed it must be downloaded in some form or another, if not to the downloads folder, it would be a temporary or cache folder instead.

    • If the employee forgets to logout and/or close the paystub (PDF) itself, it is still viewable by the next person.

    • If employees print the paystub (PDF) it is often also accessible from the printer spool on multiple computers if not the entire network if it’s a shared printer.

    • If employees forget to logout immediately after, the next person on the computer could potentially view the pay stubs (PDF).

    • Employees viewing paystubs on a shared pc, may not understand that their username/passwords could also be saved in the password manager, allowing anyone to login as them at a later time.

    To avoid potential pay stub viewing issues, we recommend that all users have their own windows login.

    We also recommend that clients implement their own policies within Windows itself to help solve the above issues; if providing shared computers for employees to access 3R.

    • Recommendation example could be to create a "Guest" windows login that is setup to automatically logout and clear all browser history/cache/downloads/saved passwords after just a minute or two of inactivity.