Dream Factory by TruBridge Ideas Portal
In the Notes function, user states that the "copy to new" takes 5-15 minutes to load for patients that have many published notes. She usually works with subacute patients so these will typically have notes dating back years. Waiting to chart that long for 5-10 patients a day is cumbersome and a lot of time is lost. Is there a way that Notes can be archived? Possibly by year?
I appreciate the feedback! Our next Notes release is targeted to be available in the beginning or middle of August. In this release we've improved some of the queries than many filters are using that we saw could be improved. In addition to that, we're continuing these efforts in future releases to ensure all queries used by filters are as performant as possible. 5-15 min load times are not acceptable and we are working to be in a position where this no longer happens.
In order to provide some more detailed analysis around your specific templates and filters, I may reach out to you via email if that is alright. I want to make sure the areas you've identified issues with are the same ones we have on our list.
Yes! This is also true for the notes templates with filters! Our providers that see the subacute patients are having a hard time documenting a simple progress note because it seems the filters are trying to pull all data before filtering it to show in the note. We resorted to removing the filters from the templates completely and the provider has to search or calculate the information to enter manually. For a provider that sees around 30 subacute patients, each with a year of data in their chart, it is extremely frustrating to wait 10 minutes just to create or copy forward each note.