SAFER Guides recommend EHR generates an alert when a user attempts to create a record for a new patient or looks up an existing patient by name and there are other patients in the database with the same first and last names as that patient. Patient Services manager reports there is no hard stop for new or established patients for above mentioned recommendation. This implementation would enhance accurate and consistent patient identification within the EHR.
I would like to see CPSI reviewing their software function against the SAFER assessment tool and creating a roadmap to incorporate as many of these recommendations as possible.