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Dream Factory by TruBridge Ideas Portal
Status Open for Comment
Categories Order Management
Created by Linda Pfeifle
Created on Mar 15, 2024

Duplicate order alert in lab - only available on Thrive UX and not in web client right now.

When we order a CMP and ALT for example we need to have a duplicate alert. Right now this only works when lab enters the orders but not on the web client side when the nurses/providers enter the orders. This needs to be the same across the board.

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  • Admin
    Michelle Mason
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    Mar 18, 2024

    Update: The Idea is to have the system check against individual components of the panel and not just the panel when ordering as it functions from the departmental order entry when verifying.

    3 replies
  • Admin
    Michelle Mason
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    Mar 18, 2024

    This was added in the 21.04.00 update.

    Prompt for Duplicate Orders for Ancillary Items During CPOE and OE

    Software Change: When placing a duplicate order of ancillary items from CPOE or OE, users can now receive a prompt notifying them that it is a duplicate order. The prompt reads, "Duplicate Order Warning. This item was previously ordered on [date/time]. Do you still want to order this item?" Users will need to select Yes or No to close the prompt and proceed.

    This prompt is not enabled by default. To enable it for your facility, see the setup instructions below.

    Set Up Required: To enable the duplicate order prompt for OE, turn on the Use Duplicate Order Prompt switch in the POC Control Maintenance Table, page 1.

    To enable it for CPOE, turn on the Use Duplicate Order Prompt switch in the ChartLink Control Table, page 3.

    3 replies