Improvement in capture and identification of Contact phone numbers

We are struggling with the current design of phone, cell phone and contact info capture of Father and Mother. We treat numerous pediatric patients and this brought the design to our attention but what we are going to share and recommend goes for pediatrics and adults.

1. Phone: Profile/Visit: The phone # entered here drives the phone # that pulls to a new request in Communication, Chart Communication.

2. Cell Phone: Profile/Visit: The Cell Phone # entered drives the number that will get appointment reminders.

REQUEST:

1. 1. For both of these phone #, please provide a way for us to add context as to who this phone # belongs to. icon to click to add with hover to view maybe. I know space is tight.

   2. This will also allow us to know if we are calling a parent (which one), guardian, etc or if we have the patient's phone # that we are calling because the type of visit/results requires we talk directly to the patient vs parent/guardian.

Mother/Father Contact Numbers

Although I would like to recommend an overhaul of the contact # capture, I am only asking below for what I hope are simple additions to visibility in alternate screens of the numbers that are already being captured in the system from a clerical and clinical need.

1. Profile - Contact/Billing Info - choose the Father profile and the Mothers profile and attach to the child. There is no way to see their phone # from this view. REQUEST #1 - show the phone # here or have them be a hover over.

2. Visit - Census, Contact - the Father and Mother again show but no abiltiy to see their phone numbers. REQUEST #2 - show their phone # here or have them be a hover over or replace the birthplace with phone #.

3. Chart, visit - Communication, Chart Communication, New Request - pulls the Phone # from the profile - not from the visit - the provider has no idea who that phone # belongs to and who they are calling. REQUEST #3 - add any context you can around this phone #. If the request is entered from a call then we ask the called the # but when entered by adding a note to a result, it auto pulls the phone # and there needs to be more context for the provider/nurse who is returning the call.

4. Chart, Demographics, Personal - the Father/Mother do not display on this screen with their phone # - REQUEST #4 - add them here.

5. Chart, Demographics, Personal, Contacts - can only see the name and relationship Father, Mother, etc but not their phone/cell #. REQUEST #5 - add them to this screen for quick access.