Dream Factory by TruBridge Ideas Portal
It would be very beneficial to clinical staff if they had the ability to change the Admitting, Primary Care, &/or Secondary Physicians from Charts > Demographics > Care Team where as now clinical staff has to call Registration staff so that they can go to HBM > Patient Account # > Cenus > Stay > Attending: or Second: or Prim Care: to be able to have these changes made. When a patient is inpatient the Attending might need to be changed so it would be beneficial to have this option on the clinical side. We can already Add Provider in the Care Team screen but we can't edit the existing ones.
Thank you for the feedback! Would you expect and want the system to overwrite what is stored from the Registration side, if changed via Demographics app? Just making sure there are no scenarios where you would NOT want these 2 fields to be bi-directional and talk back and forth.
When physicians retire, registration doesn't always remember to change it. Physicians have asked for the ability to update Primary Care, but that is not available from Chart, Demographics.