Adding ticket descriptions into TruBridge email when making support ticket

When a user creates a support ticket and they get an automated message "Automatic Trubridge situation ########" Can the description of that ticket be placed into that email subject line to read, Automatic Trubridge situation ########- Description. Example- Automatic Trubridge situation 1000000 Web Client issues. I feel this would help users who create a lot of support tickets be able to organize themselves better.