Dream Factory by TruBridge Ideas Portal
Since all of the MM reports are located outside of the communications area, it would be very useful if we could view the reports on one screen and then still have access to look up items. Maybe make the communications area an application of some sort so that while I am reviewing the report I can also look up statistics or review POs.
Hi Candace, this sounds like a setting within TUX that needs to be addressed on the user level.
Top Left of screen, click on Thrive UX to open and access Options. From options, choose Misc. Tab. Lower section with header 'Options', uncheck 'Wait on Adobe Acrobat' and 'Apply'.
This will allow any Adobe reports to remain while the session can be continued.
This is especially important for financial roles who don't have web client/abilities to open multiple windows. Their solution is having two logins for UX and having two sessions open. It's not ideal.