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Dream Factory by TruBridge Ideas Portal
Categories Order Management
Created by Krystal Anderson
Created on Jul 31, 2024

Add ability to scan orders to patient profile, set reoccurrence and expiration date

When outpatient orders are received from outside facilities there needs to be a better way to store these orders electronically. I would like to be able to scan these documents or add them via the communication center faxing to the patient profile. There would be image titles labeled Provider orders with the ability to select the departments applicable to the orders. The user must be able to select multiple departments in case the scanned image included multiple department orders. I would also like the ability to set them as a one time use or set up a reoccurrence similar to future orders so the image can be associated to multiple accounts. For example the order CBC, CMP weekly x4 could be attached to 4 different accounts. On the 4th use have an indicator to staff that this is the last use of this order and it is expiring(or if the order is good for 6 months have the expiration date clearly visible to staff) After all uses or date of expiration then the image is automatically no longer available to attach to future visits and no longer lives on the profile. This should be an automatic process not a manual one. Then since the applicable departments were selected, I would then like a home screen department folder for scanned orders. I would like this to be a workable que in which items could be marked as needing a prior auth- once one user identifies the need for an auth that information should be visible to all users then have a way to mark it as complete and enter the auth # that is again visible to all users. If the image has a reoccurrence that should be easily identified in the folder as well as how many uses are available and or the expiration date of the orders.

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  • Melissa Toon
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    Aug 14, 2024

    YES - trying to scan outpatient orders to a visit instead of profile is a major patient safety issue. If the patient is registered incorrectly, the "chain" is broken and orders will not pull forward so there is a possibility that the order you think is most current is not. You also have to try and figure out where it is - which visit the order is scanned to. My infusion staff still has to use paper charts to keep track of orders.