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Dream Factory by TruBridge Ideas Portal
Categories Registration Security
Created by Candace Hampton
Created on Aug 9, 2024

Instead of using personnels initials on reporting, use their names

Our facility has a lot of people who perform registrations. When doing audits, I was unable to correctly identify which clerks were making errors and needed more education. At one point, we had 5 people whose initials were JH that were all creating visits and I had no idea, which one to address.

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  • Kelsey Drouhard
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    Aug 12, 2024

    Would also be helpful if in the physician tables this automatically populated into the field thta is required for pharmacy/med orders to function appropriately in the verification process. We have had an empty initials field in there hang up verifications a few times.