Dream Factory by TruBridge Ideas Portal
Site has to search by patient names, when adding patients to the tracking board in ED. They are finding that sometimes names get misspelled and there can be duplicates. Need to be able to search by DOB, SSN, or Medical Record Number.
See TIF-403
TWC-Tracking Board-Patient lookup--The lookup screen doesn't show DOB to guide you in locating the correct patient, we need to identifiers to make sure the correct patients is chosen for the hospital and our clinics. So this has more needs outside the ED as well. CPSI noted on my sit they had this TIF created and to update the dream factory. "TIF-403 (https://jira.cpsi.com/browse/TIF-403)" which is a request on their end for the change.
Search results also need to include additional patient identifiers like Medical Record Number and address. If there are duplicate profiles staff can see which one has an MR# and Address. Or they know that the account needs to be updated. Because Missing MR# creates a problem for Radiology Interface and missing address providers are unable E-Scribe.
YES! Searching by a parameter other than name is GOLD STANDARD and helps eliminate duplicate entries!!