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Dream Factory by TruBridge Ideas Portal
Categories Thrive Web Client
Created by Chris Gabel
Created on Sep 5, 2024

Alerts Tab and Notifications on Tracking Board

It would be great if the Tracking Board Notifications and the Alerts tab worked together so that when labs, (especially) are acknowledged in one or the other place, the "alert' would be acknowledged in the other place. I have trouble with the nurses acknowledging on the Alerts tab - they say they've already acknowledged them from the tracking board. Also the "acknowledge all" feature does not work in the Alert Tab. You have to open each lab test separately. This needs fixed.

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  • Tammy Cagle
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    Sep 6, 2024

    This should be user specific. If I acknowledge in Alerts, it clears the Tracking board and the folder alert. If Dr. S hasn't acknowledged, then the alert is still active for that provider until he/she acknowledges.