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Dream Factory by TruBridge Ideas Portal
Categories Ancillary
Created by Cassi Loutzenhiser
Created on Sep 16, 2024

Laboratory results to pull current patient demographics instead of demographics at time of order/results

We need Laboratory results to pull current patient demographics instead of demographics at time of order/results. We had a patient in the ER who registration mistakenly registered him under his twin brother's name and the CBC was ran/resulted before registration had fixed the name so now permanently that lab result anytime it is printed will pull the incorrect name even though the account was fixed pretty quickly. This means it also does this for any John/Jane Doe accounts that get name fixed later. Permanently those lab results state John Doe even if later on you get the correct name.

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  • Linda Pfeifle
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    Sep 18, 2024

    We also have seen that issue, and it needs to be fixed.

    1 reply