Dream Factory by TruBridge Ideas Portal
Would like some type of notification alert to visibly see and hear ((color change, flashing-light, asterisk ,or ding))when there is a new communication message, new physician order, etc. in the EMR.
This now exists for new orders via the Verify Orders Badge as well as the Tracking Board Verify Orders icon via the 2104.00 release in Web Client. We have asked other Product Owners to review the other parts of this submission.
TWC does not work entirely for registration and medical records. 2 of the departments that would use communication center the most. The Electronic File Management application does not function properly in TWC, I can't have them use TWC system menu for some functions and TUX system menu for other functions, that is asking for mistakes to happen. Either ALL departments of a hospital have to be fully on TWC to safely use Communication Center, OR there needs to be an alert available when TWC screen is not what your working in, similar to when your in an online store, and you have asked a question to the live online chat, while waiting for an answer from the rep, you can navigate around your other applications, leaving the chat open in the background. When the rep replies to you, you would hear an alert, or the Chrome window button on the bottom task bar would flash, etc.Evident's Communication Center needs an alert to notify users that have TWC running in the background (for instance when they just use it to log in and navigate to TUX System menu) that there is a new fax, text, mail message.
I know the ancillary departments would like an audible alert. They are not always right at their desk or they are with other patients, etc. This was a feature in Healthland years ago. The ancillary departments don't work off the orders page that the nurses do.
A notification exists for new orders via the Verify Orders Badge as well as the Tracking Board Verify Orders icon. This was available with the 2104.00 release in Web Client. We have also added a notification to the Tracking Board for medication reassessment which is available on the 21.06.00 release. We have more notifications in the planning stage. New communication message notification is mentioned. I think you are referring to a new Communication Center message. I would like more information on specific notifications requested and your thoughts on priority for addressing them.
This would be very helpful for pharmacist order verification in web client!