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Dream Factory by TruBridge Ideas Portal
Created by Cheryl Hinman
Created on Jan 7, 2025

test new products fully before releasing

users are frustrated when a new product is installed and instantly it isn't working, when support is notified the answer is that it is a known problem and they are working with development

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  • Cheryl Hinman
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    Jan 7, 2025

    DSI doesn't have the full bibliography or settings for any of the measures. I opened a ticket with Support and was told that it is a known issue and they are working with development on it. Why would you push out this product with the release if it wasn't fully functioning.