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Dream Factory by TruBridge Ideas Portal
Categories MyCareCorner
Created by Kelsey Drouhard
Created on Jan 17, 2025

Password Reset for My Care Corner within TruBridge

It would be nice to have a way to send patients a password reset for their portal within their TruBridge account. We have patients call for this often and it is not intuitive for them to get to the "Forgot Password" option on My Care Corner website so I am having to enter their email on MCC and say forgot password to generate that to them in order to reduce patient frustration. I

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    Michelle Mason
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    Jan 23, 2025

    The password may be reset from the CSA tool.

    4 replies