Dream Factory by TruBridge Ideas Portal
We are trying to reduce the number of duplicate provider entries in the physician tables. When duplicate providers are added without a fax number, the providers do not receive their patients' information, which Health Information must then fax. Also, billing issues may occur if the physician's Medicare, Medicaid, etc. numbers are not in duplicate numbers. If there were initials and dates when the providers were set up, patterns could be tracked to see where there are issues with duplicates being entered.
I utilize the Security Change Log for this under System Administration. We have had LOTS of issues with staff being able to click the New button on the Physician Look Up screen & according to TruBridge there is no way to "remove" the ability to click New on that screen so I've been running a lot of audits to find who all has been doing this.