When we used to use the CPSI ClientWare application, there was a box that we could uncheck called "Waiting on Adobe to Close"....Path: tools > Options >Programs Tab > Uncheck the "Wait on Adobe to close". With the Web Client there is NO option for this to help when running reports. Example: Time and Attendance - Time Report (by payroll), when viewing the report/audit in TWC it does not open in an external Adobe window it remains in the browser, we have to close out of the pdf to even get the option to Print/Save.
It does work within the TUX but this should be able to open an external Adobe window within the Web Client and not stay within the browser.