Dream Factory by TruBridge Ideas Portal
It would be beneficial to have a way for users to reset forgotten passwords without the need for IT intervention. Forgot Password? Then an email or SMS to verify identity and password reset. You could also offer MFA as an option as well.
8/21/24 update:
The goal of our SSO work is to allow two fundamental capabilities:
For TruBridge customers to be able to use a single common user credential to access all TruBridge and related services
For TruBridge customers to be able to use an external identity provider of their choice as their TruBrudge credential. This can include ActiveDirectory, Google App Suite, or any other OAuth, SAML, or LDAP identity provider.
The solution being worked on is to have all TruBridge products authenticated using a common federated identity mechanism, specifically KeyCloak, which in turn is configured to allow each customer organization to choose their preferred user identity system and authenticate to TruBridge applications using it. For those customers who don't wish to use an external identity source, KeyCloak itself can be the identity provider. This mechanism will allow customers to use their organizational ActiveDirectory accounts, Google G-Suite accounts, or any identity provider support SAML, OAuth, or LDAP to be used for TruBridge application access.
If you have questions or comments, you can reach out to Jason Harmon (Chief Architect, Technology Strategy) at jason.harmon@trubridge.com
Glad to hear the news. I would like to use SAML with our Azure.
Current plans for the SSO solution being developed include the ability for this to be handled within your identity provider such as Microsoft Entra ID (previously known as Microsoft Active Directory). If you are attending our upcoming National Client Conference, come over to the Dream Factory in the HUB and chat with Jason Harmon for questions or to share your feedback.
Dear Trubridge,
Are you actively engaging with these comments? Could we possibly receive a more comprehensive update on the status of these ideas? We're eagerly awaiting to see the direction you take with them. Despite hearing that Dream Factory is the optimal platform for our ideas, it appears that even some of the most well-received suggestions are not gaining traction. Several highly popular concepts have been languishing on Dream Factory for over a year without significant progress being evident to your customers. This stagnation is eroding our confidence and belief that our opinions and ideas hold weight.
170 votes, 7 comments, and it's "open to comment." This is why we say the Dream Factory is where "dreams go to die." If this isn't enough customer feedback, then truly what does it take?
one of our surgeons just asked me about this today. The physicians struggle with passwords because they have so many to enter within other systems. They start earlier than our IT department. So the need for a password reset is a frustrating experience. other EHR systems allow them to reset their own passwords with an MFA application and/or security questions.
All nursing staff in our facility can reset passwords for any user. It has been a lifesaver.
We spend a ton of time and money resetting passwords.
+1 on LDAP.
This would save IT a tone of time. and we enter the users email in security.
With AD / LDAP Azure integration it could leverage your enterprises MFA self reset , Integrations with Active directory is becoming ubiquitous in the industry but CPSI has not adopted it.
I see this option is in The Web Client, but it directs to your administrator. Making this able to work without IT intervention would be awesome! Adding this function into TUX as well would be great.