Dream Factory by TruBridge Ideas Portal
During order entry the provider that is the "attending" provider automatically populates as the ordering provider. Our facility has numerous orders placed with the incorrect provider due to this as nurses do not change the ordering provider. Could the ordering provider drop down be left blank for nurses to fill out each time?
We have struggled with this for years. Order Entry should never auto-populate a physician; staff should have to look them up and enter every time including ancillary order entry depts. Also, when nursing enters an order, the order type should never default. We have so many unsigned verbal orders that are actually written orders because that selection defaults most of the time for the nurse.
So many frustrations with re-direction or orders going to outside providers who do not esign.
Causes us multiple redirecting issues, but this should be the same as when discontinuing an order also. When you discontinue an order the attending is selected also.
Also I might add that field titles throughout the system for Physicians (Attending , Primary, Secondary, etc) are not consistently labeled or in the correct order always which can add to this confusion
This causes issues at our facility over and over , causes hipaa issues too. then the only way to fix it for downstream systems and report headers is to cancel the order entirely and reorder it correctly then go fix it in all the down stream apps it may have interfaced with, this causes big issues and could cause legal issues for Facilities in the report distribution
Yes, our users spend quite a bit of time redirecting orders inadvertently placed under the attending provider.