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Dream Factory by TruBridge Ideas Portal
Status Already Exists
Categories Ancillary HIM
Created by Guest
Created on Aug 25, 2022

FAX LOG , indefinite fax logging NOT 21 days windows - truncated

The max fax history logs need to be stored indefinitely or at least out a year , we run into issues with report distribution that we cannot track down because we can't go back far enough in the fax logs. There have been needs to show evidence of report distributions that we cannot provide because the fax logs don't even go back a full month. We have to catch issues in days or watch it vigilantly to discover faxing issues.

  • ADMIN RESPONSE
    Dec 11, 2023

    This capability exists within the Communication Center application. The standard fax logs cannot be extended and are hardcoded to purge due to disk space. If you do not have the Communication Center app and would like more information on it, please reach out to your Client Executive.

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  • Beth Adams
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    Dec 11, 2023

    This capability exists within the Communication Center application. The standard fax logs cannot be extended and are hardcoded to purge due to disk space. If you do not have the Communication Center app and would like more information on it, please reach out to your Client Executive.