Dream Factory by TruBridge Ideas Portal
In the old thrive ux when in pain procedure note 7 and type in "A" in the name box/any box you could click "A" again and it would go to the next name that begins with an "A" In web client it will not allow us to do this. We are a very fast paced unit and use the tab button to save time. Is there a way you can change web client to do this??
from a support perspective, this would make the Notes application easier to use/ make it a better experience for the end user.
Please consider adding these throughout TWC.
The inability to tab was already a point of frustration before the transition of HIM and Registration to TWC. Since the transition, the number of complaints has significantly increased. While users were never able to tab in Notes, I have received many requests for it, they could tab in other systems, and the first-letter search functionality was available in Electronic File Management in TUX—a feature that many relied on heavily.
Support has stated that “users now only need to know a part of the title, and it doesn’t have to be the beginning.” While that may seem like an improvement, it’s actually made things more cumbersome—especially for training new staff and for long-time users who are accustomed to established workflows, they are longer using the description search any more and just using the dropdown, inefficient, and time consuming.
Restoring tabbing and first-letter search would enhance usability and reduce frustration across departments