Most users totally disregard Alerts because it is everything from a scanned insurance card to a critical lab value. It would be nice if alerts only showed up based on your group. So physicians and nurses would see clinical and the BO and HIM would see insurance, etc. You could give them the option of seeing more, by checkboxes or something.
It would also be great if you could check boxes and acknowledge several Alerts at the same time. When you have been off for several days, you don't need to have to open 50 alerts on each patient 1 at a time to acknowledge them.