Staff Communication in Console

My nurses report that there is pertinent handoff information that they would like to put into a PDC comment that they would NOT want to have posted in a comment on the tracking board.

We would still like to have it in hopes that our nursing staff would adopt console if they were able to have this feature there.

The Comments option has been added to the right side navigation panel. It was part of 21.06.05. I am including the release note for that change. This option makes the Comments area available from anywhere in the chart. With this option, would a Console Comments card still be needed?

Software Change: The Comments feature available within the tracking board in Web Client has been added to a new side panel that can be accessed from the right side of the screen within the patient chart in Web Client. Select the arrow at the bottom of the side panel to see comments. All comments will flow between the Comments area on any tracking board and the Comments feature in the side panel.

Within System Administration, access is controlled by the application "Chart Comments." This only affects the application as found in the side panel. This has been added to all Evident Default Rules.

NOTE: This feature is available for clinical charts. It is not available in the HIM Grouper.

This would steer the nurses and the providers more towards PDC. The Nurses and Providers could have a sticky note option especially for communication with other departments. But I would like it to function like the Tracking board where you can see who entered what and when.

Adding this as a card, along with our current cards, would make using console as THE go to for nurse to nurse bedside handoff.

In 21.04, we have added a comment column to be used on the Tracking Board. Tracking Boards can now be setup for Hospital patients—Inpatients and Outpatient departments. This was done to take the place of the Staff Communication on the POC Virtual Chart and has additional functionality.

I and my nursing manager agree that this should be exactly like the Staff Communication that is in the virtual chart in Thrive/TUX. Our nursing staff use this "note" section in POC all the time.

I would say it would be visit specific and not follow the profile, just like the current staff communication note in POC works.

We would like for it to be seen by all users. We just want it on the visit level not the profile. Just to use as a sticky note not to be part of the EHR.

I would like to see it function like the sticky note in the old virtual chart, where staff can communicate to other staff members without it being part of the patient's actual chart.

Would this staff communication be something that could be seen by all users? Would it need to be specific to the patient at the profile level so it is viewable on the next visit? Do these comments need to be part of the patient EHR or just a sticky note that could be removed as needed?