ESCRIBE DEMOGRAPHICS

Our facility has ran into an issue with pharmacies not accepting PO Boxes as the patients address to fil scripts. From what we have found this is a pharmacy policy and not a federal policy..nonetheless the pharmacies refuse to fill the script. We have found in the acct demographis the "additional demo" button and the area that is specific for escribe. We are able to add the physical address here and the script will send with the physical address. However, this does not follow the patient from acct to acct. I would suggest this additional demographic and escribe info be placed in the profile of the acct so this way the physical and PO Box follows the patient from acct to acct. This way our admitters don't have to go in and enter the physical address everytime a patient comes in. We have lots of repeat patients.