Better coordination between TruBridge & Thrive to help you work them together.

There needs to be better coordination between RCM and Thrive to work the full Revenue Cycle together. It is very segregated and there is not a good established workflow for working the whole revenue cycle. There should be experts when you call in with a support ticket that know both systems inside and out who can help you with what you need to do in both systems if you are using both platforms.