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Dream Factory by TruBridge Ideas Portal
Status More Information Needed
Categories Order Management
Created by Linda Pfeifle
Created on Jan 20, 2023

There needs to be an audit of each order so you can see what happened with the order instead of having to go and do a security audit log. You need to be able to see how it was changed, when it was changed, and by whom.

This would help when you are trying to find out what happened with an order and at what time so you can pinpoint problems. In Healthland we had an audit for every order and we could see who did it, what was changed, when it was changed, etc. It came in real handy when you were trying to pinpoint problems.

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  • Alicia Oien
    Reply
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    Feb 21, 2024

    We recently had an issue with this as well. A nurse put in a verbal order for a lab. Lab talked with the provider and got the order changed to the next day. The lab tech changed the scheduled date to the next day but you cannot see anywhere that it was a lab staff member who changed the date on the order. Nursing and providers would like to be able to see who/when an order was changed.

  • Michelle Mason
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    Oct 30, 2023

    Ancillary and pharmacy orders include Order History from Order Detail showing changes to the order. Pharmacy orders have a button since Order Detail is used for other actions as well. Is this what you are referencing or were you looking for something more specific?

    6 replies
  • Guest
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    Feb 24, 2023

    This would be great throughout the system, not just on orders. Athena has this on pretty much every screen in the system. You just click the audit link and it pops up a full audit for changes for the item you are on. I can figure out what happened immediately vs spending hours in the security audit logs trying to figure out the right combination to narrow it down.

  • Linda Pfeifle
    Reply
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    Jan 20, 2023

    You need to see it on the same screen as the orders - a separate button in order detail maybe or maybe a separate button by each order in order chronology.