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Dream Factory by TruBridge Ideas Portal
Status Product Owner Review
Created by Paul Hendrix
Created on Feb 9, 2023

Continuously Updated Status Board for Orders

Our electronic health records (EHR) system in ER has a feature where after a user's session is timed out a "whiteboard" can be displayed that continues to be updated with various information, especially the status of orders. Then, if a user attempts to take any action, the EHR prompts them to enter their credentials to continue.

I think this would be beneficial for CPSI, too. Oftentimes, CPSI users will stay logged in only to keep an eye out for incoming status updates for orders. If that logged in user walks away from the computer without logging out, it's not unusual for a different user to continue using that session (not ideal, I know, but it's a reality that we'll perpetually be addressing via education).

If CPSI had an "order status notification/dashboard" that would continue to show updates on orders even if a user logs out or their session is timed out, I believe this would be beneficial for a lot of facilities.

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  • Tess Jarreau
    Reply
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    Oct 31, 2023

    What we are looking to track would be the Radiology-Exam Schedule screen. This is the screen my staff use to know when an exam has been ordered and needs to be performed. This is the screen we need to view only at all times. I don't think this tracking board would be of any help to us. See attached screenshot.




  • Michelle Mason
    Reply
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    Oct 31, 2023

    The tracking board was designed with nursing workflow in mind. Notifications include unverified orders and new results. The view only board is usually used to display in place of a whiteboard for the department.

    There are several tip sheets available on the Release Information page.

  • Tess Jarreau
    Reply
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    Oct 31, 2023

    Is this tracking board available for Radiology orders? If so, where can I find it or instructions on how to use?

  • Michelle Mason
    Reply
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    Oct 30, 2023

    Note that there is an option for a view only tracking board.