Dream Factory by TruBridge Ideas Portal
When ever a user gets an application error they are then stuck on the error screen forcing them to log out then back in to get off the error screen. Add a back arrow so they can return to the last screen before the error occurred. This would help facilitate a better workflow when errors happen.
The back arrow on your browser will take you to the screen you were on previously.
Using the "Reload this page" browser arrow or screen refresh (F5) should clear the error and reload the page you are on.
Be sure to save a screenshot after selecting Details (and before refreshing) to share with support.
The browser back arrow would only work in TWC not in TUX and not all workflows have been moved to TWC.
The back arrow on your browser will take you to the screen you were on previously.
Using the "Reload this page" browser arrow or screen refresh (F5) should clear the error and reload the page you are on.
Be sure to save a screenshot after selecting Details (and before refreshing) to share with support.