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Dream Factory by TruBridge Ideas Portal
Status Product Owner Review
Categories Security
Created by Dale Ahrens
Created on Feb 15, 2023

Add patient name on the Patient Audit Log with user Name report

This is from Grady Warner at Burgess Health Center,

I thought I might talk with someone at the CAC meeting, but I forgot about it until now. I would like to have the patient names added to the Patient Audit Log with User Name report in the Report Dashboard. I have asked over the years, and have been told that it will not be added. When we are running HIPAA audits, this is a piece of information that is needed to review patient record access with the employee that we are investigating. Without the patient names, I have to go into each account, find the patient name, and add it to the spreadsheet. So, now it shows that I have searched for the patient, and my name is attached to looking at the visit when I really didn't and it’s very time consuming. I’m not sure the reason that we cannot get a report with the patient name, but I pull plenty of other ad hoac and Report Dashboard reports that include patient names. This just doesn’t make sense to me. Thank you. Grady

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  • Laura Colbert
    Reply
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    Sep 21, 2023

    Susan,

    Never apologize for comparing to CENTRIQ, there are a lot a great features from CENTRIQ that need to become part of THRIVE. ;-) (In my opinion)

  • Susan Stevens
    Reply
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    Sep 13, 2023

    Adding this to all HIPAA audit ideas I come across: To expound upon this further, I feel the "descriptors" of the path users are taking which could also then be clicked on to take you directly to the specific patient and document or area accessed. It is very difficult to complete a comprehensive review of an audit trail when the naming conventions don't really tell you anything. Example, and I apologize for the comparison to Centriq: Ability to have a drop down that not only covers a specific date range, but also additional dropdowns for search of specified user (both actual name and username), drop down with search for patient names, drop down with search for specific area of chart such as Notes, Lab, Documents and ability to search from dropdown for service type (IP, ER, OP, etc.). After that point, the ability to click on the "Note" and it will bring up the exact note a user had accessed.