Dream Factory by TruBridge Ideas Portal
If a pharmacy was entered in error as patient preference, such as in Medication Reconciliation, this shows at the top right of the Med Rec screen. This information pulls to E-scribe, if providers are sending prescriptions. There is a way to change that to another pharmacy, but there needs to be a way to just delete and not replace the pharmacy that was listed.
To verify, you guys are just asking for a way to clear that field and go back to having no Patient Preferred Pharmacy?
When we update the patients pharmacy on the med rec screen, it maintains the old pharmacy. The provider went and placed a script order after the system was updated and went with the defaulted pharmacy listed not knowing it had changed, which was the previous pharmacy. We should be able to get rid of an obsolete pharmacy or at the very least the new one should auto select on new entries.