Currently, activity in Notes is not linked to the activity in Thrive so it is possible for Thrive to timeout but Notes to remain active. When this occurs, the user enters data as normal into Notes but is unable to save the data manually and there is no autosaving of the data happening. There is no notification or screen in Notes to let the user know of the issue as the Notes look active. This is causing our users to enter the same data multiple times and is very frustrating and inefficient.
Hey Linda, this is something that our development teams are discussing.