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Dream Factory by TruBridge Ideas Portal
Status Open for Comment
Categories Notes
Created by Linda Beeson
Created on May 30, 2023

Notes need to timeout with Thrive; data not autosaving

Currently, activity in Notes is not linked to the activity in Thrive so it is possible for Thrive to timeout but Notes to remain active. When this occurs, the user enters data as normal into Notes but is unable to save the data manually and there is no autosaving of the data happening. There is no notification or screen in Notes to let the user know of the issue as the Notes look active. This is causing our users to enter the same data multiple times and is very frustrating and inefficient.

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  • Tom Gardner
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    May 31, 2023

    Hey Linda, this is something that our development teams are discussing.

    1 reply