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Dream Factory by TruBridge Ideas Portal
Status Product Owner Review
Categories Ancillary
Created by Kim M Carr
Created on Jun 1, 2023

Need full provider name to display on Lab/Rad Orders

Ticket: Situation: 9731178

Had a case today where when registering a patient, the clerk selected the wrong provider. The last name was correct, but the first name was wrong. The error was not identified until the receiving provider called informing us that the patient didn't belong to her. Upon review, we noted that when Lab is in the order, ONLY the LAST name shows up for them. Also, when they expand the demographics, they only see the last name.


Please change programming to display the full provider name in the common Lab/Rad order screens. Currently this field is limited to 10 characters.

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