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Status Product Owner Review
Categories Registration
Created by Emily Roberts
Created on Jun 9, 2023

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Thrive needs a better way to merge duplicate patients.

The current merging process is entirely manual meaning there is significant room for error. A better merging process would be especially useful to newly converted clients.

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  • Samantha Ross
    Reply
    |     Jul 15, 2024

    This is still an issue. The best option would be for Thrive to fix what is creating the duplicates, but to my knowledge they have been unable to pinpoint it. My practice is struggling with duplicate Person Profiles being created every time a lab order is pushed from our other ERM to CPSI, but there has been no resolution for many years.

  • Richard Stokes
    Reply
    |     Dec 15, 2023

    Yes...we have thousands of duplicate patients. The process is so labor intensive...how are we going to get this don.