LEVEL OF CARE CHANGE: ADMISSION / DISCHARGE ORDER NOTIFICATION:
Staff that have to perform registration process need to have an alert / notification when there is an Physician/Nursing Order for admission, level of care change or Discharge for a patient. ***Alert / Notification visually appealing. And/or option print notification***
Information from the orders information needs to be displayed within the Change Stay Type / Admit to Hospital / CAH Module Level of Care Change.
Users can perform task in one space without having to navigate between admit to hospital screen and order chronology. Revenue Cycle / HIM want the to have the admit and discharge dates to reflect off the order and not based on when user was able to perform the task. This is important when reviewing observation hours and verify charges/orders dropped correctly
Once completed there needs to be a inbound / outbound notification to the nursing station, care team, ancillary, and pharmacy that patient Admission / Level of Care has been changed or patient discharged.
REPORTING:
Information that is currently being logged in the Service Log (System Menu > Account > Census > Misc Option > Service Log) and the Location Summary (System Menu > Account > Location Summary ) need to be combined together into a report. This information along with patient demographics, order information, length of stay by day or hour/mins.
This will help Revenue Cycle, HIM, CNO, DON, Case Management and Quality to track movement of the patient and agency reporting requirements. Many clients currently are manually tracking and/or combine multiple data points from different areas to get this information.
As someone who works in Discharge Planning and is responsible for coordinating the actual discharge of the patient, I feel it's incredibly important to have an alert/notification when these orders are put in. I'm currently having to rely on nursing to call and tell me when there is a discharge. This is inefficient and could be solved with a simple alert/notification/reflex.