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Dream Factory by TruBridge Ideas Portal
Status Product Owner Review
Created by Emma Maynard
Created on Aug 2, 2023

Being able to have multiple patient accounts open in different "tabs"

When registering patients, sometimes we get multiple coming in at once and aren't able to full finish everything in the one account before going to the next. It would be nice if we could have multiple open at once. Or even if we could have 2 accounts for different doctors for the same patient open at the same time.

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  • Emma Maynard
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    Dec 7, 2023

    It would be nice if we could have it through the system menu way as that is what our registration department currently uses. Sometimes for ecample we have a patient come in and they have to have two separate accounts as one is lab that has to be registered through quest and one is radiology but we need to be able to access both of these charts to get them registered for both tests and oftentimes theres a lot of backing out and re-entering back into the patient account. Or sometimes we get multiple patients coming into our ER and on weekends we only have 1-2 people registering patients and we have to finish those accounts but we have to completely close out of them to register another patient. We sometimes don't have the time to write down the account number or print out a facesheet to remember the patients name or information so it would be nice if we could have a "tab" open with that account so we could more easily get back to it.

  • Sarah Wyckoff
    Reply
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    Dec 7, 2023

    Hi Emma, I would like to get a little more information on the changes you would like to see. Are you referring to the System Menu registration workflow? For example, looking up a patient from Profile Listing and registering them through those pathways? In the Web Client Charts navigation, we do have the ability to have multiple patient charts or multiple areas of the same patient chart open within the browser tabs. But we do not currently have this ability from System Menu, so I just wanted to confirm this is where you would like to see these changes. Thank you so much for taking the time to share your feedback with us!