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Dream Factory by TruBridge Ideas Portal
Status Already Exists
Created by Laura Colbert
Created on Aug 2, 2023

BROKEN FUNCTIONALITY AND WORKAROUNDS

Please make a page in cpsiQ with any broken functionalities and what they workarounds are, if any. Also have a flier available for us to print from this page to post for staff. I shouldn't have to put a situation in to find out there's a known problem and that there is a workaround that needs to be done. This is what ACCESS should do, it should inform me of such things. Laura

  • ADMIN RESPONSE
    Sep 21, 2023

    This functionality actually already exists through myCPSI. If you go to mycpsi.com and log in, select Support and from the menu icon select Known Issues. From this screen, you can filter the known issues by platform, posted date, priorities, affected versions, components, and status.

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  • Mary Ruckart
    Reply
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    Sep 20, 2023

    This functionality actually already exists through myCPSI. If you go to mycpsi.com and log in, select Support and from the menu icon select Known Issues. From this screen, you can filter the known issues by platform, posted date, priorities, affected versions, components, and status.

    6 replies
  • Nikki Csiki
    Reply
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    Aug 9, 2023

    I would add that issue that are significant in nature (like quotation marks causing deletion of entire EDIS documents and/or sections) should be brought to our attention via email so that we can act to prevent problems.