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Dream Factory by TruBridge Ideas Portal
Status Shipped
Categories Documentation
Created by Barron Clark
Created on Jun 20, 2022

Reduce downtime

I'm sure CPSI is already working towards this, but NOTES and now Thrive Web Client go down far too often. The frequent downtimes are very detrimental to provider opinion of the system.

  • ADMIN RESPONSE
    Feb 20, 2025

    Significant improvements have been done since 2022. We will continue to monitor downtime, and any additional work will be done as necessary for ongoing development efforts.

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  • Lori Luciano
    Reply
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    Jul 29, 2022

    Especially now with Notes and TWC, We have frequent times where due to weather or Fiber cuts. We lose access to the Internet for extended periods of time.