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TruBridge Client Center

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SItuation Update in Email

Can the situation update be included in the email that is sent out instead of having to log into mycpsi? When I am out of the office it would be nice to be able to see what was updated instead of having to login on a cell phone.
Guest about 2 years ago in TruBridge Client Center 0 Product Owner Review

Help button needs to work on the web client TWC

The Help option on the waffle menu does not work on the web client. User is able to access help and can enter things on the screen, but the submit and attach files options do not work. If is not going to work, hide the button until it does or add ...
Karla Essmiller over 1 year ago in TruBridge Client Center 1 Product Owner Review

To be able to search Situations by "Caller"

It would be nice to be able to search situations by "Caller" rather then just be able to sort them by Caller.
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

Show analytics for myCPSI Situations

For example, it would be useful to see various information regarding who's submitting the most SITs, which Application Support/Application Support Group is being selected frequently, and what is the average number of days outstanding for SITs over...
Paul Hendrix almost 2 years ago in TruBridge Client Center 0 Product Owner Review

Support Center

Sits needs to be able to be retrieved in a better manner. Right now you have to filter by date, user, area,..etc, but if you are looking for older issues, it's hard to track. Maybe each person that enters a ticket should have folder with tickets a...
Filpa Park over 2 years ago in TruBridge Client Center 0 Product Owner Review