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TruBridge EHR - Other Topics

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List of programs on audit reports with description of their functions

We have the Patient Audit Log and Security Audit Logs that print a Program name and a short description of what was accessed. This frequently does not give enough information to know what screen was accessed. Need some means of determining more in...
Karla Essmiller 11 months ago in Security 2

remove unnecessary options from navigation pane/application drawer

With the TWC, customizing the navigation pane by moving options into a desired orders is great! What would be even better is having the ability to remove options altogether. Certified Nursing Assistants do not need to even see all of the options a...
Tracie Bastien over 1 year ago in Thrive Web Client 1 Product Owner Review

All screens need to identify the facility

We are a health system with multiple facilities. It is imperative that ALL SCREENS identify the facility the user is working in. There are WAY too many that don't do so, including some very important tables. I am concerned that this won't get much...
Kim M Carr 3 months ago in Thrive Web Client 0

Need waste JW code from pyxis overrides

Currently, cpsi only collects JW waste codes for medications removed from ADM (Pyxis) if they are on the profile. If the nurse overrides and wastes a partial dose, CPSI cannot associate a waste code. CPSI and Pyxis have confirmed that Pyxis can do...
Eric Brewer over 1 year ago in Interface / Medication Management 1

Chat based support in web client.

Chat based support would allow us to get near instant support for issues that can be addressed real-time. Those issues that require escalation or more investigation could be moved offline. With the move to TWC this could be implemented directly in...
Guest over 2 years ago in Thrive Web Client / TruBridge EHR - Clinical / TruBridge EHR - Financial 0 Open for Comment

Better Auditing tool

When running an Audit Log for Hipaa, can we get a new tool that is more detailed as to what the program is to actually show what the employee is doing.
Emma Fanter almost 2 years ago in Security 2

Need more options in reports (Report Dashboard and Ad Hoc) so we don't have to send a report to Excel and have to do a whole bunch of filtering and sorting in order to make a report work.

We have encountered multiple times where we have needed reports with specific information and most of the time we were unable to just pull a report from Reports Dashboard or create an Ad Hoc report that showed the information we were looking for i...
Linda Pfeifle 12 months ago in Technical 0

When you are scanning images on the web side/chart side, need to be able to get to a description at least by typing the first character of the image title. If you type C for instance that would take you to the first C image title. It would be even better if when you were scanning on the system menu side or the chart side that if you start typing the whole word it should just come up.

For example if you have 10 image titles that start with C, you should be able to type chart and it would take you right there to the chart image title. We had this in Healthland, and it worked pretty slick as there were some letters that had a lot...
Linda Pfeifle about 1 year ago in HIM / Thrive Web Client 2 Already Exists

Add patient name on the Patient Audit Log with user Name report

This is from Grady Warner at Burgess Health Center, I thought I might talk with someone at the CAC meeting, but I forgot about it until now. I would like to have the patient names added to the Patient Audit Log with User Name report in the Report ...
Dale Ahrens almost 2 years ago in Security 3 Product Owner Review

MCC Fix Multiple Emails Issue

Currently any time there is a mass change on a profile this kicks off several emails to patients. It would be nice if we could make a mass change without having to tell the patients that getting that many emails is currently an expected behavior.
Justin Rohrbaugh 8 months ago in MyCareCorner 2 Support Review